Vinyard connects your WhatsApp Business number to an AI that replies in seconds — grounded in your business, fluent in Hebrew and English — and brings in your team the moment a human is needed.
Built on the official WhatsApp Business Platform.
Grounded in your knowledge base. It never invents a price or a policy. When it doesn't know, it says so — and calls a human.
Right-to-left, fluent, correct — not a translated afterthought. Your customers feel the difference in the first sentence.
An upset customer, a refund, a request to talk to someone — Vinyard hands the chat to your team and pings them on WhatsApp.
Every conversation in one place. Take over, reassign, add a private note, mark it done. Your whole team, one thread.
Opening hours, away messages, escalation rules, tone of voice. The AI works the way you do — around the clock.
Connect your number, tell it about your business, go live. No developers, no code.
Link your WhatsApp Business number in a couple of clicks.
Add your hours, prices, policies and tone — everything the AI should know.
It answers, you watch, your team steps in whenever it counts.
Most tools bolt Hebrew on at the end. Vinyard started there — real RTL, natural phrasing, dates and hours that read right. Your customers get answers that sound like a person from down the street, not a translation engine.
Vinyard answers only from what you've told it. It won't make up availability, quote a price it doesn't know, or promise something you can't deliver. Every reply carries a confidence score — and anything uncertain goes to a human, automatically.
Bring your WhatsApp number and your questions. We'll get you live and answering — in Hebrew, English, or both.
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